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How do I book an ALE Event?Speak to an ALE Team Member and someone from our Events Team will be in touch with you. We often have an in person consultation, however consults for small events can be done via phone or email. A formal quote will be given to the host and then a deposit will be required to secure the booking.
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What is ALE's guest count capacity?175 guests, for a cocktail style party. For plated meals, your event needs will dictate maximum guest count.
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What do I need to know about the Event Deposit?A deposit guarantees your event space and date. All deposits can be made via cheque, debit or major credit card. If providing a cheque, the cheque is placed on your event file; it is not cashed unless you are using it for final payment OR you cancel your event with the designated time frame, as indicated below. For event bookings with a projected grand total of under $2,500, a deposit of $250.00 is required to secure the booking. Deposits are refundable unless you cancel your event with less than three weeks' notice. For event bookings with a projected grand total of $2,500 or more, a deposit of $500.00 is required to secure the booking. Deposits are refundable unless you cancel your event with less than eight weeks' notice. ALE also requires that a major credit card number is kept in your event file. Please note that clients will not be charged for their booking with this credit card unless they fail to pay their final balance within 24 hours of their booking occurring.
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What if I have to cancel my event?In most cases, a $250.00 deposit is refundable until three weeks prior to your event and a $500.00 deposit is refundable until eight weeks prior to your event. After the deadline, ALE will keep the deposit; it is likely that we will not be able to re-book anything on your event date. For further information, please consult your ALE event coordinator.
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What is the gratuity cost for an event at ALE?ALE charges a 17% gratuity based on the subtotal of the event. This is distributed to everyone who helped coordinate, set up, execute and tear down your event.
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What will an ALE Event Coordinator do for me?Our Events Team will provide you with an initial consultation and quote. They will also organize your events details as they are presented. Floor plans are often provided for complex events. Your Day of Coordinator will assist with simple decor and will manage both the set up and execution of your event. In short, it's our job to make sure you and your guests have a great time!
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Do you provide table linens?ALE does not have linen on site. We work with our partner, Mastermind Event Rentals, for linens. We can easily provide you with a quote.
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Do you have any decor that I can use?ALE has a variety of vases, candle holders, easels and charger plates available to use free of charge. Your Coordinator can assist with providing more information about decor that would enhance your event.
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I'm looking for a certain food/beverage offering. Can I make my own event package?Our team takes pride in making all of our events unique and to the liking of our hosts and their guests. We will work with you as much as possible to find a suitable event offering that fits your wants and needs.
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I want to offer my guests beverages during the event. How does this work?Final bar bills are always based on actual day of consumption. Your Coordinator can provide you with an estimate to give you an idea about what costs would likely be. Bar options can include drink tickets, open bar, cash bar etc. Please speak to your coordinator for more details.
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Do you allow outside food or drinks?ALE only allows outside cakes & cupcakes. All other food and beverage must be purchased through ALE or the event host will be charged accordingly based on the item brought.
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What are your minimum spending requirements?Events that occur outside of peak lunch and dinner hour have a lower spending requirement per guest than events during peak lunch and dinner hour. Your Coordinator will inform you of the minimum spending requirement for your particular event date/time.
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When do I need to give my Coordinator final event details?We need to know your final details 7-10 days before your event for preparation purposes. Final details usually include: guest count, guest arrival time, meal start time, food allergies, decor enhancements and any other requests from your coordinator. A pre-order for main course may be necessary depending on your guest count and meal plan.
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When can I set up my event?Often we ask hosts to drop their decor off the day before their event so our team can get started on the set up; we want to take your stress away! Host arrival on the day of the event is usually one hour prior to guest arrival.
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Are there any decor items not permitted at the venue?Due to liability reasons, the following items are barred from use at any and all events at ALE; -Smoke Machines -Strobe Lights -Feather boas -Glitter A signed liability waiver will be required if any decor present has a high risk of injury.
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